CIBC FirstCaribbean's first female chief executive officer, Colette Delaney, recently spent her first day on the job visiting two important groups of the Bank's stakeholders - clients and employees.
Ms. Delaney visited two of the bank's branches in Barbados, where she is based - Broad Street in Bridgetown and the Warrens branch, a stone's throw away from her office at the bank's headquarters in the Michael Mansoor Building.
Commenting on her plans, Ms. Delaney said they want CIBC FirstCaribbean to be the bank that offers the best employee experience and the best client experience - because she believes the two go hand-in-hand."
Ms. Delaney added that, under her watch, CIBC FirstCaribbean will continue to deepen its client relationships by offering clients a modern banking experience, with access to the latest digital products. She noted that the bank is actively working on improving its clients' banking experience by simplifying the way it interacts with its clients.