Barbados News

BWA to adopt a customer- centred approach

Along with a number of infrastructural projects the Barbados Water Authority is undertaking in efforts to rectify water woes, the company will be adopting a more customer-centred approach.

This from Water Resources Minister Wilfred Abrahams, as he addressed a town hall meeting in Gall Hill, St. John on Sunday evening, hosted by Member of Parliament, Charles Griffith.

Minister Abrahams says the BWA has been working to improve its communication with the public, and will shortly begin a programme of customer service training for frontline staff.

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