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Guarantee protection

November 7, 2023

A warranty still has to be honoured even if it runs out because it is covered under local consumer legislation.

According to the Office of Public Counsel, a guarantee is offered by the supplier or manufacturer to engender customer loyalty but the warranty is based in law.

Paul Leach the Investigator with the Office of Public Counsel who was a guest on The People’s Business explained to buyers how the two work.

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