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Citizen Services Contact Centre launches next week

January 19, 2024

Barbadians will soon have a dedicated hotline they can use to vent about service delivery at state entities among other things.

It is the Citizen Services Contact Centre (CSCC) and it will be rolled out from next week.

Minister in the Prime Minister’s Office with responsibility for Culture Senator Dr. Shantal Munro-Knight says the venture will employ between 50 to 60 people and will be managed by external service provider Trident.

The venture, which will initially run for six months, will have a cost of 10 thousand dollars a month.

Senator Munro-Knight has given the assurance that the call centre team will be as responsive as possible.

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