Customers granted breathing space to pay outstanding water bills before disconnection

Over the past thirty (30) months, the Barbados Water Authority (BWA) has given the public the responsibility of honouring all debts to the Authority without repercussions for not doing so.

During this period, the BWA’s receivables portfolio has risen by $26 million. This is unsustainable and has had a negative impact on our operations. 

The BWA is, therefore, now taking a direct approach to recover outstanding arrears. 

The initiative will start on September 15^th and will encourage all customers with overdue bill balances to visit the Authority’s Pine Headquarters between September 15^th and October 31^st to make restitution and pay outstanding monies owed on their water accounts.

General Manager, Keithroy Halliday, explains that “following this period of amnesty, the BWA will have no choice but to recommence the disconnection of the water services of customers whose accounts are still in arrears, once no effort has been made to engage the Authority to settle the debt”.    

The Barbados Water Authority appreciates the understanding of its valued customers in this matter and looks forward to your full cooperation. (BWA)

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